Who handles your information?
TB Electrical Herts Ltd, company number 16596265, is responsible for personal information received through this website. Contact us at tyler@tbelectrical.co.uk or 07484 605 599.
Enquiries and quotes
When you contact us, we receive the information you provide, such as your name, phone number, email, area or postcode, and job details. The enquiry form also includes the page it was submitted from, a submission reference and any homepage display variant. Avoid sending sensitive personal information that is not needed for the job.
We use these details to answer your enquiry, prepare a quote and arrange requested work. The basis is taking steps at your request before entering a contract, or performing a contract. Our legitimate interests also include managing business correspondence and preventing abuse. We do not use an enquiry as permission for unrelated marketing.
Website services and recipients
Website hosting and email providers process information as needed to operate the site and deliver messages. When online form delivery is configured, the form uses Resend to deliver your enquiry to our business inbox. If it is unavailable, the website may open your own email app with a prepared enquiry for you to send. Service providers may process information outside the UK under their applicable transfer arrangements.
Technical information and cookies
Hosting and security services may process technical information such as IP addresses and request details to deliver and protect the website. Optional Google Maps content loads only after you accept. See our cookie policy for details and controls. External websites and messaging services handle your information under their own policies.
Keeping your information
We keep enquiries for as long as needed to respond and manage relevant follow-up. If you become a customer, information needed for the work, accounting, certification or resolving disputes may be kept for longer. You can ask us about the records held for your enquiry and request deletion of information that we no longer need.
Your rights
Depending on the circumstances, you can ask to access, correct, delete or restrict the use of your information, object to processing or request portability. Where processing relies on consent, you can withdraw it. Contact us using the details above. You can also complain to the Information Commissioner’s Office.
