TERMS AND CONDITIONS

1. Introduction

These Terms and Conditions govern the provision of electrical services by TB Electrical (“we,” “us,” or “our”) to the client (“you” or “your”). By engaging our services, you agree to these terms and conditions.

2. Services Provided

We offer a range of electrical services including installation, maintenance, repair, and inspection and testing. The specific services to be provided will be detailed in the quote or contract agreed upon by both parties.

3. Quotations and Estimates

All quotations and estimates are valid for 30 days from the date issued. Any acceptance of a quote or estimate must be made in writing. We reserve the right to revise quotations or estimates in case of unforeseen circumstances.

4. Scheduling and Access

We will schedule the work at a mutually convenient time. You agree to provide access to the site and ensure that the work area is safe and free from hazards. Delays caused by restricted access or unsafe conditions may result in additional charges.

5. Payment Terms

Payment terms will be outlined in the contract or invoice. Typically, a deposit of up to 50% may be required before commencement of work, with the remaining balance payable upon completion. Late payments may incur interest charges as per the statutory rate.

6. Changes to Scope of Work

Any changes to the scope of work must be agreed upon in writing. Additional costs resulting from changes will be billed accordingly.

7. Warranty and Liability

We provide a 12-month warranty on all parts and labour. This warranty does not cover damage caused by misuse, unauthorized modifications, or external factors. Our liability is limited to the value of the services provided and does not cover indirect or consequential damages.

8. Health and Safety

We adhere to all applicable health and safety regulations. You agree to inform us of any known hazards at the site. We reserve the right to cease work if safety standards are compromised.

9. Termination

Either party may terminate the agreement with 14 days written notice. Termination will not affect your obligation to pay for services already provided.

10. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the issue amicably.

11. Governing Law

These terms and conditions are governed by the laws of England and Wales.

12. Contact Information

For any inquiries or concerns, please contact us at:

TB Electrical

32 Cavendish Lane

Hitchin

Central Bedfordshire

SG5 4SN

07484 605599

info@tbelectrical.co.uk